Frequently asked questions

Are these digital products?

Yes. Every item in the store is a digital download. Nothing is printed, mailed, or shipped.

How do I receive my files?

Your download links appear on the confirmation page immediately after a successful payment, and they stay available in your account under order history.

Can I edit the files?

Yes, where the format allows it. Spreadsheets (XLSX / Google Sheets) keep their working formulas, document templates (DOCX) are fully editable, and PDFs are provided for printing and reference.

What software do I need?

Common office software: Microsoft Excel or Google Sheets for spreadsheets, Microsoft Word or Google Docs for documents, and any PDF reader for guides.

How may I use the products?

You may use them for your own personal and business work, including with your own clients. Reselling, redistributing, or sharing the original files is not permitted. Full details are in our license terms.

Can I share the files with others?

No. Each purchase is licensed for use by one person or business. Please ask others to buy their own copy.

What is your refund policy?

Invoice Studios offers a 14-day money-back guarantee. You can request a refund through paddle.net or contact our support team within 14 days of your original order date.

Do I need an account?

An account lets you re-download your files at any time and view your order history. You can create one in a few seconds during checkout.

Still stuck? Contact us.